Terma perkhidmatan

1. Declaration of Ownership
Petro Spare Industrial Limited ("Petro Spare," "we") operates www.petrospare.com to deliver industrial automation parts efficiently. By using this site, you agree to all policies and terms outlined below. We reserve the right to modify these terms without prior notice. Regularly review updates via our website. Continued use implies acceptance of revised terms.

2. Online Product Catalog
Accuracy & Warranty Disclaimers
Petro Spare strives for catalog accuracy but provides content “as-is” without warranties. Product details, including prices, may change without notice.

Pricing & Product Conditions

  • Prices reflect current quotations at order acceptance.

  • All prices exclude packing/shipping unless stated otherwise.

  • Products fall into three categories:

    • Used: No original packaging; 1-year Petro Spare warranty.

    • Surplus New: Opened packaging; 1-year Petro Spare warranty.

    • Brand New: Sourced via distributors; 1-year Petro Spare warranty.

Note: Petro Spare is not an authorized distributor. Manufacturer warranties do not apply.

3. Order Acceptance & Cancellation
Order Submission
Orders via website, email, phone, or fax require explicit acceptance by Petro Spare. Conflicting terms in customer documents are superseded by Petro Spare’s policies.

Cancellation Policy

  • Cancel "in-stock" orders with written consent.

  • Non-"in-stock" items are non-refundable. Cancellation fees may apply for delays or restocking.

  • No cancellations post-carrier handoff.

4. Payment & Tax Compliance

  • Pay invoices in full without deductions. All transactions use USD.

  • Domestic orders incur VAT; international buyers cover import fees.

5. Delivery & Ownership Transfer
Shipping Timelines

  • "In-stock" orders ship same-day if paid by 11:00 AM Beijing Time.

  • "Pre-purchase" items ship within agreed timelines. Delays up to 30 days are permissible.

Risk & Export Compliance

  • Ownership transfers upon carrier handoff (FOB origin).

  • Customers must comply with Chinese export laws and import licensing.

6. Warranty & Returns
Warranty Terms

  • Products carry a 1-year warranty (from invoice date).

  • Exclusions: misuse, unauthorized repairs, or altered serial numbers.

Return Process

  • Request RMA within warranty period.

  • Non-defective returns within 15 days incur a 20% restocking fee.

  • Ship returns with original packaging and insurance.

7. Liability & Usage Restrictions
Limitations

  • Petro Spare’s liability caps at product purchase price.

  • Products are unauthorized for life-critical applications (e.g., medical, aerospace).

Indemnification
Customers assume all risks for misuse in prohibited industries.

8. Software & Intellectual Property

  • Petro Spare sells hardware only. Secure software licenses directly from manufacturers.

  • Unauthorized use of website content or trademarks is prohibited.

9. Force Majeure & Dispute Resolution

  • Delays due to natural disasters, strikes, or epidemics exempt Petro Spare from liability.

  • Disputes fall under Xiamen City (China) jurisdiction.

10. Privacy & Data Security
We collect personal data (e.g., name, payment details) to process orders. Protect your account credentials; we encrypt transactions but advise against sharing passwords.

Final Provisions

  • Terms governed by Chinese law.

  • Last updated: February 7, 2025.